Useful information

Travel tips

Due to the current political situation, tourists are not allowed to enter some areas of the country: restricted areas, which are subject to change, are listed on this page.
For this reason some itineraries may not be available, and we are happy to build alternative itineraries so you can enjoy the country at its best.

Intercontinental flight to Myanmar

For detailed information, see our dedicated page.

Travel insurance

We recommend that all clients take out insurance covering personal baggage, medical assistance and travel accident cover.

For detailed information, see our dedicated page.

Entry visa

Entry to the country is currently possible only via Yangon and Mandalay airports, and you must have the following documents:

  1. COVID vaccination certificate
  2. Entry visa, which can be obtained in one of the following ways:
    1. Online through the official website https://evisa.moip.gov.mm/; the visa is issued within a few working days on payment of US$50 by credit card. Once issued, a confirmation letter is sent by email to be shown together with your passport at the airport Immigration office. The letter is valid for 3 months and allows a single entry for a maximum stay of 28 days in the country.
    2. At the Myanmar embassy in your country (for example, for Italy:
      Embassy of the Union of Myanmar
      viale Cortina D'Ampezzo 50, 00135 Rome (RM)
      Web: http://www.meroma-it.com
      E-mail: merome2010@gmail.com
      The cost is 40 euros (please check the Embassy website above for up-to-date information).

Local currency and exchange

Credit cards can now be used fairly widely. There are also ATMs where you can withdraw cash with VISA and Mastercard credit cards.

US dollars are accepted throughout the country alongside the local currency (Kyat), while other currencies, such as euros, are not always accepted and must instead be exchanged into local currency.
Private banks have nevertheless opened exchange offices in all major towns, where both dollars and euros can be exchanged.

If you bring dollars with you, please keep a few guidelines in mind to avoid problems during your stay.
In the country, dollar banknotes are accepted only if new, crisp, clean and unmarked, and sometimes only if they show no evident folds.
Only the most recent dollar series can be used, see https://en.wikipedia.org/wiki/United_States_banknotes
Banknotes whose serial number starts with the letters CB are also often not accepted.

The Central Bank of Myanmar has announced that businesses will no longer be authorised to accept dollars, but only local currency. Foreign currencies will therefore have to be exchanged into local currency before they can be spent. At the moment, however, it is still possible to pay in dollars almost everywhere, although the situation may change in future following this decision.

Customs

Exporting antiques and objects of archaeological value is prohibited. Only gems, silver and other jewellery items bought in authorised shops may be exported from the country. There are duty-free shops for tourists in airport departure and arrival halls. You may purchase 2 litres of spirits, 400 cigarettes, 100 cigars and half a litre of perfume.

Laptop computers may be brought into the country for personal use.

If you enter the country with more than US$10,000 in cash, you must make a currency declaration on arrival.

Post and telecommunications

The postal service in Myanmar should currently not be considered reliable; letters and postcards sometimes never reach their destination.

Most hotels have international telephone connections, but note that costs are high, typically around US$5 for calls to Europe, the United States and Australia.

Electricity

Myanmar uses 220-240 volt electricity. We recommend packing a torch in your hand baggage as power cuts are frequent throughout the country.

Time

The whole country is UTC+6:30 (5:30 hours ahead of Rome, 6:30 hours ahead of London in winter).

Shop opening hours

Banks open from 10:30 am to 2:00 pm, Monday to Friday. Government offices open from 9:30 am to 4:30 pm, Monday to Friday. Most private offices open from 9:30 am to 5:00 pm, Monday to Friday, and from 9:30 am to 12:00 pm on Saturdays.

Mobile phones

International roaming is active in the country, so you can now use your own mobile phone.

You can also buy prepaid tourist SIM cards for GSM phones, which are easy to top up. The SIMs currently available are from Ooredoo and Telenor (private companies) and Myanmar Teleport (state-owned), but the only company that guarantees reasonable coverage outside the main cities is Myanmar Teleport.
A call to Europe costs around US$1 per minute.

SIMs can also be used for Internet access: private companies offer faster connection speeds, but they work well only in the main towns.

Shopping

Myanmar art and handicrafts, mostly made entirely by hand, are the best souvenirs. Lacquerware, wood carvings, tapestries, silverware, brassware, silk and cotton fabrics and backpacks are among tourists' favourite items. For jewellery, there are locally sourced rubies, sapphires, jade and pearls available in gem shops. All gems and jewellery must be bought from government-authorised dealers, who provide a receipt that allows export.

Bargaining is essential to get reasonable prices. Price reductions of up to 50% are common.

Precautions

Mosquito repellents and sunscreens are a must.

Don't forget to bring medicines you might need in an emergency, such as antibiotics. Most medicines are available but brands may differ from the ones you usually use.

Drink only previously boiled water, such as green tea, or bottled water from well-known brands. Better to avoid drinks with ice cubes bought on the street.

Booking cancellation and changes

EmotionTravel does not charge cancellation fees for its own services. If you cancel a tour it charges only the penalties applied by hotels, airlines and other scheduled service providers. In some cases very strict cancellation rules apply, especially for river cruises and beach-area hotels.

The general rules for bookings are as follows:

  • Cat. A hotels (Luxury)
    • cancellation more than 90 days before arrival: no penalty
    • cancellation 60-90 days before arrival: 10% penalty on the total tour cost
    • cancellation 30-60 days before arrival: 25% penalty on the total tour cost
    • cancellation 15-30 days before arrival: 50% penalty on the total tour cost
    • cancellation within 15 days of arrival: 100% penalty on the total tour cost
  • Cat. B hotels (Superior)
    • cancellation more than 60 days before arrival: no penalty
    • cancellation 30-60 days before arrival: 25% penalty on the total tour cost
    • cancellation 15-30 days before arrival: 50% penalty on the total tour cost
    • cancellation within 15 days of arrival: 100% penalty on the total tour cost
  • Cat. C hotels (Comfort)
    • cancellation more than 45 days before arrival: no penalty
    • cancellation 30-45 days before arrival: 25% penalty on the total tour cost
    • cancellation 15-30 days before arrival: 50% penalty on the total tour cost
    • cancellation within 15 days of arrival: 100% penalty on the total tour cost

Dos and don'ts in Myanmar

You don't always need to shake hands. Don't hug or kiss in public. Shoes and socks/stockings must always be removed in pagodas and monasteries. Avoid hawkers who may approach tourists offering to change money or sell gems of dubious quality; don't encourage such practices by giving them money. Taking photographs is forbidden at airports, stations, on bridges and at any military installation. Use discretion when photographing people, especially in tribal villages where superstition may make them opposed to it. Always ask before taking a close-up photo of someone.

We invite you to download this leaflet (in English) explaining the country's customs — what to do and what to avoid.

Tips

As throughout Asia, in Myanmar too it is customary to reward those who serve you with a tip.
Tips, though never requested given the Burmese people's politeness and shyness, are very welcome and in practice allow a dignified life for staff and their families, since wages for these kinds of jobs are very low not only in absolute terms, but also relative to the local cost of living.
Although there are no standard amounts and the tip can and should reflect your satisfaction, here are some guidelines you can use as a reference:

  • guides: 3 euros per day per traveller
  • drivers: 2 euros per day per traveller
  • driver's assistants: 1 euro per day per traveller
  • boat operators: 2 euros per day per traveller
  • waiters: 1 euro per meal per traveller